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You will receive a newsletter from us once a week on average.

Exceptions may be when there is an offer we want to make sure you know about right away.

Every change always takes some getting used to. Fortunately, you as a guest will hardly notice that EuroParcs is taking over Droomparken. All external items that wore the Droomparken brand, such as signage, house number plates and flags, will change in the EuroParcs house style and logo. Other than that, nothing will change in the parks. However, from the beginning of 2022, the hotel services of Droomparken will disappear. This includes made beds, bath towels and small bottles with shower products.

If your payment via our standard payment methods does not work for any reason, it is always possible to transfer the amount manually to EuroParcs. The amount can be transferred to NL82RABO0317171313, with your reservation number as description or payment reference.

For our parks in Austria and Germany different IBAN numbers apply:

Austria: NL17RABO0189163135 Germany: NL29RABO0377771562

Your booking is paid prior to your holiday. Payments that you make at the park itself after arrival, for example in the shop, in the restaurant or at the reception, can generally be paid with your credit card if there is a pin device available.

On our Austrian parks different conditions apply. You always pay 30% when booking. The rest of the due amount is settled upon departure. You can use your creditcard to pay the due amount.

You pay for your stay at EuroParcs in advance. This is possible with iDeal, mastercard and VISA when making your reservation. If you want to book extra items during your stay, such as bicycles or extra linen packages, you can of course pay on site (at the reception).

On our Austrian parks different conditions apply. You always pay 30% when booking. The rest of the due amount is settled upon departure.

It is not possible at EuroParcs to pay in terms or to request deferment of payment. For the payment the following conditions apply:

  • When you book more than 6 weeks before arrival, you pay 30% of the amount immediatelyvand 6 weeks before arrival the remaining amount.

  • If you book within 6 weeks before arrival, you must pay the full amount online right away.

  • If no payment is made, you will receive a reminder from us and your reservation may be canceled if payment is not made.

  • On our Austrian parks, different conditions apply. You always pay 30% when booking. The rest of the due amount is settled upon departure.

Of course, our cancellation conditions also apply. These can be found at https://www.europarcsresorts.com/terms-and-conditions.

When booking online, you can pay right away with iDeal, mastercard and VISA. The following conditions apply to payment:

  • When booking more than 6 weeks before arrival you pay 30% of the amount right away and 6 weeks before arrival the remaining amount.

  • If you book within 6 weeks before arrival, you must pay the full amount online right away.

  • If no payment is made, you will receive a reminder from us. If a (down) payment is not made, your reservation will be cancelled and you will receive a cancellation notice.

Of course, our cancellation conditions also apply. These can be found at https://www.europarcsresorts.com/terms-and-conditions.

Yes, you can. Please note that the transaction amount will be charged directly to your credit card at the time of the transaction.

Reservations are made with us according to the Recron conditions. If we have not received payment after a reminder, the booking will be cancelled according to the applicable cancellation conditions.

As soon as your payment is processed in our reservation system, you will receive a payment confirmation. The processing of manual transfers, payments from abroad or payments via giro transfer or credit card often takes a little longer, so you will not receive an immediate confirmation. If you have not received confirmation from us within 72 hours, please contact our Customer Contact Centre.

You can contact our customer service on +31 (0) 88 070 8090 or by filling in the contact form. Customer service is available from Monday to Friday from 08:30 to 20:00 and on weekends from 08:30 to 17:00.

An accident can happen at any time. That is why EuroParcs can request a deposit in advance from all guests who rent a holiday home. In the event of an accident, the damage can then be handled more easily. The deposit can amount to a minimum of € 100 per home. EuroParcs is at all times authorized to request an additional deposit upon arrival. After departure, the holiday homes or group accommodations are checked. If after check-out it appears that something is missing or broken, this will be deducted from your deposit. If everything is in order or there is a remaining amount, this will be refunded to your account within 3 weeks. You will receive an invoice in the event of damage or missing items. You can use this when dealing with your insurance.

If you have paid a deposit, you will receive the deposit back within 3 weeks to the IBAN number known to us. You do not have to do anything yourself. If you have any questions about this, you can contact the Customer Contact Center on telephone number 088 070 80 90. You can also send an email to kcc@europarcs.nl.

Your booking is paid prior to your holiday. Payments that you make at the park itself after arrival, for example in the shop, in the restaurant or at the reception, can generally be paid with your credit card if there is a pin device available.

On our Austrian parks different conditions apply. You always pay 30% when booking. The rest of the due amount is settled upon departure. You can use your creditcard to pay the due amount.

You can contact our customer service on +31 (0) 88 070 8090 or by filling in the contact form. Customer service is available from Monday to Friday from 08:30 to 20:00 and on weekends from 08:30 to 17:00.

Do you have a complaint during your stay? Discuss your complaint with the reception, so that the employees at the park can resolve your complaint during your stay. Do you have a complaint after your stay? Please contact the Customer Contact Center for this. Our Service and Quality department will be happy to assist you.

Your visitors are most welcome in your holiday home at EuroParcs. They can park their car in the general car park before passing the barriers. The most recent corona measures taken at EuroParcs can be found at www.europarcsresorts.com/corona.

Most accommodations have their own wifi router on which you can find the password on. If this is not the case, we offer a public wifi connection, that you do not need a password for. You can ask for more information at the reception.

All important (emergency) numbers can be found in your welcome booklet, which you will receive from reception when you check in.

On arrival, a towel package will be ready for you in your stay, if you have booked it. The towel package consists of one large and one small bath towel. You can always book an extra towel package at the reception during your stay.

After you have checked in, you will receive a welcome pack from the reception. It contains the following useful items:

  • Dishcloth

  • Mop

  • Scouring pad

  • Matches

  • Dishwashing brush

  • Pedal bin bag

  • Garbage bag

  • Dishwashing liquid

  • Dishwasher tablets

  • Toilet roll

  • (Coffee filter)

Upon arrival, there will be a linen package in your accommodation. The linen package consists of a fitted sheet, duvet cover and pillowcase for 1 person. You can always book an extra linen package at the reception during your stay.

You are always allowed to bring your own towels. It is not mandatory to purchase a towel package. You will not receive a discount if you bring your own towels. It is mandatory to purchase the linen package for bed linen. A discount on this is not possible. This is for hygienic reasons.

This strongly depends on each home and holiday park. In general, you can watch the standard Dutch channels and a number of Belgian and German channels in your holiday home.

The parks that you are allowed to enter by car use a standard time period between 07:00 and 23:00. The barriers open during this period. Outside these times you can park your car in the general parking lot.

If you would like to be taken to a destination by a taxi, we can call a taxi for you at the reception. At EuroParcs Veluwemeer and EuroParcs Zuiderzee, we collaborate with a taxi exchange during events such as Lowlands and Defqon1, which take place at the Walibi festival site close to these holiday parks.

Your visit can stay overnight if you report this to the reception in for extra bed linen and tourist tax. In addition, no more people may stay overnight than the maximum number of people for which the cottage is suitable. So, for example, if there are two of you staying in a four-person cottage, then two guests may stay overnight.

Electric and gas barbecues are allowed at our holiday parks. Barbecuing with an open fire is not allowed.

Before booking, you can already take a look at our website for the best sights in the surroundings of your EuroParcs holiday park. You can find this on the webpage of the park where you have booked. During check-in you will receive a welcome booklet with information about what to do in the area. You can of course also visit our reception to ask for information about the best trips in the area. They are happy to share the best tips with you!

In general, it is not allowed to set off fireworks at any EuroParcs holiday park. However, we cannot fully guarantee that this will not happen anywhere, as the holiday parks have no influence on what happens in the area. We do have some fireworks-free parks that enforce the setting of fireworks. These are EuroParcs Parc du Soleil, EuroParcs De Woudhoeve and EuroParcs Noordwijkse Duinen.

As soon as you have received your corona voucher from us, you can redeem this amount at one of our EuroParcs holiday parks within a year. If you have not yet had the opportunity to use the voucher within this year, it will be paid out one year after it was issued. You do not have to do anything yourself, we will contact you by e-mail.

Due to the coronavirus outbreak and the consequences of the measures taken, many bookings at EuroParcs have been cancelled. If your booking has been canceled due to corona, you have received an e-mail from us in your mailbox. This contains instructions on how to use the corona voucher. The amount is equal to the amount of your booking and you can use this to make a new booking at EuroParcs within one year of receipt. If your booking costs more than the amount stated on your voucher, you will pay the remaining amount. If your booking costs less, the remaining amount will remain on your corona voucher. Any remaining balance is linked to your reservation number. Do you want to know what your remaining balance is or do you have other questions about the corona voucher? Then you can call our customer service on 088 070 80 90 or send an email to kcc@europarcs.nl. Please keep your reservation number ready.

The most recent corona measures taken at EuroParcs can be found at www.europarcsresorts.com/corona.

The most recent corona measures taken at EuroParcs can be found at www.europarcsresorts.com/corona.

The most recent corona measures taken at EuroParcs can be found at www.europarcsresorts.com/corona.

We are sorry to hear that your event has been moved or cancelled. However, your planned event is separate from your EuroParcs booking. The cancellation conditions of EuroParcs apply to canceling or moving your stay. You can find these at https://www.europarcsresorts.com/terms-and-conditions. You can easily cancel or move your booking yourself via mijn.europarcs.nl.

The most recent corona measures taken at EuroParcs can be found at www.europarcsresorts.com/corona.

We understand that you want clarity and certainty about this. Because the development of the coronavirus and the appropriate measures are constantly changing, we ask you to keep an eye on our webpage https://www.europarcsresorts.com/corona when you are going to book or have already booked. The cancellation conditions can also be found here. We also recommend that you take out your own cancellation insurance. Furthermore, you make your reservation according to the Recron conditions. You can find these at https://www.europarcsresorts.com/terms-and-conditions.

For the most recent corona measures regarding restaurants you can take a look at https://www.europarcsresorts.com/corona.

The most recent corona measures taken at EuroParcs can be found at www.europarcsresorts.com/corona.

You can find all opening times on the park's website. The opening times of the swimming pool can also be found here.

The remaining amount will be paid within 14 working days.

The moment your booking has been canceled due to the corona measures, you have received an e-mail from us in your mailbox. This contains the instructions on how to use the corona voucher.

If you have not yet (partially) used your corona voucher, the amount is equal to the booking you made at the time. The booking and your corona voucher is linked to your reservation number. To find out what amount is (still) on your corona voucher, you can call our customer contact center on 088 070 80 90 or send an email to kcc@europarcs.nl. Please keep your reservation number ready.

The corona voucher is linked to your reservation number. This means that only the person who made the reservation can use the corona voucher. Transferring the corona voucher to someone else is therefore not possible.

In order to offer you a safe and pleasant stay, we at EuroParcs have done our best to guarantee you the 1.5 meters distance as best as possible. To this end, we have taken various actions, such as widening the walkways and working with reservations for various facilities. Furthermore, our parks are spacious, so that everyone in the park can easily avoid each other.

When you go camping at EuroParcs, you can enter your camping pitch from 1PM on the day of arrival. On the day of departure, you must leave your camping pitch before 12AM.

Do you have a complaint during your stay? Discuss your complaint with the reception, so that the employees at the park can resolve your complaint during your stay. Do you have a complaint after your stay? Please contact the Customer Contact Center for this. Our Service and Quality department will be happy to assist you.

If you have paid a deposit, you will receive the deposit back within 3 weeks to the IBAN number known to us. You do not have to do anything yourself. If you have any questions about this, you can contact the Customer Contact Center on telephone number 088 070 80 90. You can also send an email to kcc@europarcs.nl.

At EuroParcs you can book during school holidays, weekends, midweeks and weeks. Below is shown which days are the arrival and departure days:

  • Weekend: Friday to Monday

  • Midweek: Monday to Friday

  • Week: Monday to Monday, Friday to Friday

During the holidays (Easter, Ascension, Pentecost, Christmas and New Year's Eve) different arrival and departure days apply.

Check out at a later time is possible, based on the availability. You can book an additional late check-out during your stay at the reception.

Standard arrival and departure times apply to all EuroParcs holiday parks. For holiday homes and group holiday homes, you may enter the holiday home from 15.00 on the day of arrival. On the day of departure you must leave the holiday home before 10.00. You can book an early check-in (before 15.00.) and a late check-out (after 10.00). You can book the early check-in while making your reservation at a surcharge. Late check-out can only be booked on site at reception, upon availability.

On the day of arrival and the day of departure at EuroParcs you are allowed to use the facilities. Also before you have checked in or after you have checked out.

It is a shame to find out that you forgot something in your holiday home. If this is the case, you can always contact the reception of the holiday park or call the Customer Contact Center. The phone number is +31 088 070 80 90. We are at your service!

You can use the facilities at EuroParcs on the day of arrival and departure. Also before you have checked in and after you have checked out.

On the day of departure, you can leave your key or keycard of your holiday home at the reception or in the designated mailbox. If you have paid a deposit, it is necessary to check-out during the opening times of the reception, so that we can check the holiday home. When you leave, we kindly ask you to think about the following:

  • Leave the accommodation clean and tidy (broom)

  • Leave your waste in the park containers before departure (waste centre)

  • Make sure that the refrigerator and dishwasher

  • Collect the linen in a pillowcase and put it in the hallway

  • Leave your key or keycard of your holiday home at the reception or in the designated mailbox.

Any costs incurred by the park management for the above activities will be charged to the tenant(s).

The costs for cleaning are dependent from the type and size of the holiday home.

When you go camping at EuroParcs, you can enter your camping pitch from 1PM on the day of arrival. On the day of departure, you must leave your camping pitch before 12AM.

At EuroParcs you can book during school holidays, weekends, midweeks and weeks. Below is shown which days are the arrival and departure days:

  • Weekend: Friday to Monday

  • Midweek: Monday to Friday

  • Week: Monday to Monday, Friday to Friday

During the holidays (Easter, Ascension, Pentecost, Christmas and New Year's Eve) different arrival and departure days apply.

Standard arrival and departure times apply to all EuroParcs holiday parks. For holiday homes and group holiday homes, you may enter the holiday home from 15.00 on the day of arrival. On the day of departure you must leave the holiday home before 10.00. You can book an early check-in (before 15.00.) and a late check-out (after 10.00). You can book the early check-in while making your reservation at a surcharge. Late check-out can only be booked on site at reception, upon availability.

The standard check-in period starts at 3:00 PM. You can find the opening hours of the reception of the park you booked on our website. Will you arrive after the reception is closed? Please contact us. In this case the park can arrange your check in. However, this is only possible when the full amount of the reservation has been paid. Have you booked an early check-in? Then you can check in from 13:00.

You can check in earlier based on availability. When the early check-in is available, you can add it to your reservation online when making your reservation for an additional fee. Normally you can check in from 3 p.m., an early check-in is from 1 p.m.

You can use the facilities at EuroParcs on the day of arrival and departure. Also before you have checked in and after you have checked out.

After you have checked in, you will receive a welcome pack from the reception. It contains the following useful items:

  • Dishcloth

  • Mop

  • Scouring pad

  • Matches

  • Dishwashing brush

  • Pedal bin bag

  • Garbage bag

  • Dishwashing liquid

  • Dishwasher tablets

  • Toilet roll

  • (Coffee filter)

This promotion can only be booked between March 10 and April 17. During this period, the residence period from 24 June to 11 September applies.

For the below parks 25% applies

  • Aan de Maas

  • Bad Hulckesteijn

  • Beekbergen

  • Buitenhuizen

  • De Hooge Veluwe

  • Het Amsterdamse Bos

  • Hoge Kempen

  • Marina Strandbad

  • Molengroet

  • Spaarnwoude

For the below parks 20% discount applies

  • Bad Hoophuizen

  • Bad Meersee

  • De Achterhoek

  • De Biesbosch

  • De IJssel Eiladen (construction deals)

  • De Koog

  • De Kraaijenbergse Plassen

  • De Rijp

  • De Utrechtse Heuvelrug

  • De Zanding

  • Enkhuizer Strand

  • Kaatsheuvel

  • Maasduinen

  • Markermeer

  • Poort van Amsterdam

  • Reestervallei

  • Zuiderzee

For the below parks 15% discount applies

  • Brunssummerheide

  • De Wije Werelt

  • De Wiltzangh

  • De Woudhoeve

  • Gulperberg

  • IJsselmeer

  • Koningshof

  • Limburg

  • Noordwijkse Duinen

  • Poort van Maastricht

  • Poort van Zeeland

  • Ruinen

  • Schoneveld

  • Veluwemeer

  • Zilverstrand

This promotion only applies to bookings made between March 10 and March 31.

You will receive up to 25% discount on a weekend, midweek or a week stay. No distinction is made between construction holiday weeks and regular weeks. This discount applies to a minimum stay of 3 nights.

This offer is only bookable between January 17 and February 28, 2022 and is only valid for stays between January 17 and May 31, 2022.

This special is valid from January 17 to February 28. Before or after this period, the Go Nature Weeks do not apply anymore.

The prices are valid depending on availability and for all available parks and accommodations.

This promotion runs from December 24 to January 16. It is no longer possible to book with this promotion before or after this period.

The Early Bird Summer discount is calculated in your booking and will be visible at the end of your booking.

When booking via telephone or e-mail (e.g. in the Austrian parks), the discount will be applied directly.

Unfortunately camping pitches are excluded for the early bird summer holiday promotion.

During the Early Bird Summer promotion, only the discount of the Early Bird promotion will apply. All other discounts are excluded.

You will only receive the Early Bird Summer discount when you book directly through EuroParcs.

This promotion is valid based on availability and is valid on all available parks and accommodations. Bonaire is excluded from this promotion.

You will keep the Early Bird Summer discount if the change in your reservation remains within the promotion conditions. Please read these carefully before changing your reservation. If the changes do not remain within the promotion discounts, the discount will expire.

If a package or additional item is not (any longer) available, you will receive a refund of the overpaid amount.

If you have a preference for a particular holiday home, for example because of special facilities or because of a specific location, you can indicate this when booking. We will accommodate you as much as possible. Do you want to be guaranteed the holiday home that you prefer? Then you pay preferential costs. The amount for this is €35 per booking.

You can easily cancel your booking online via mijn.europarcs.nl. Keep in mind the cancellation conditions. If your booking has to be canceled due to corona-related reasons, please visit www.europarcsresorts.com/corona for the applicable cancellation conditions. In other cases, you can find the Recron conditions at www.europarcsresorts.com/terms-and-conditions.

You want to change the date of your booking, for example because it is not convenient, or because you prefer to go on holiday in a different period. We would be happy to discuss the options with you. You always pay at least the original amount of the original reservation. Is the price of the new period you want to book higher than the original amount? Then you pay the difference in price. If your new holiday is cheaper than the original price, you will not get the difference back. In many cases you can supplement your booking with useful extras and thus limit the difference.

Rebooking is possible free of charge up to 28 days before arrival. For more information about rebooking, view the Recron conditions at www.europarcsresorts.com/terms-and-conditions.

Yes, your pet is welcome (on a leash) at all holiday parks. A maximum of 2 pets per holiday home are allowed. Pet-free homes are also available. You can indicate your preference when making your reservation. There is, however, a surcharge per pet per night. This will be displayed during your booking.

Yes, you can. Please note that the transaction amount will be charged directly to your credit card at the time of the transaction.

Reservations are made with us according to the Recron conditions. If we have not received payment after a reminder, the booking will be cancelled according to the applicable cancellation conditions.

As soon as your payment is processed in our reservation system, you will receive a payment confirmation. The processing of manual transfers, payments from abroad or payments via giro transfer or credit card often takes a little longer, so you will not receive an immediate confirmation. If you have not received confirmation from us within 72 hours, please contact our Customer Contact Centre.

If you have placed an option with EuroParcs, an expiry date is attached to this. This expiry date has been communicated to you via the Customer Contact Centre or the holiday park itself. After this date the option will expire. If you want to turn your option into a definite booking, you need to have made a (down)payment via Mijn EuroParcs (mijn.europarcs.nl). Do you still have questions about your option? Please feel free to contact the Customer Contact Centre.

You can book a Tiny Office by filling in the contact form of the Customer Contact Center. Choose whether you want to book a Tiny Office at EuroParcs De Zanding or EuroParcs Spaarnwoude and select 'Tiny Office' in the subject line. The Tiny offices can also be booked through the receptions of EuroParcs De Zanding and EuroParcs Spaarnwoude.

You can contact our customer service on +31 (0) 88 070 8090 or by filling in the contact form. Customer service is available from Monday to Friday from 08:30 to 20:00 and on weekends from 08:30 to 17:00.

When you go camping at EuroParcs, you can enter your camping pitch from 1PM on the day of arrival. On the day of departure, you must leave your camping pitch before 12AM.

This can have several causes. In many cases this occurs when a new loyalty card was created while you already had an account. No problem! Contact us and we will merge your duplicate account. We do need your reservation number and email address for this.

An accident can happen at any time. That is why EuroParcs can request a deposit in advance from all guests who rent a holiday home. In the event of an accident, the damage can then be handled more easily. The deposit can amount to a minimum of € 100 per home. EuroParcs is at all times authorized to request an additional deposit upon arrival. After departure, the holiday homes or group accommodations are checked. If after check-out it appears that something is missing or broken, this will be deducted from your deposit. If everything is in order or there is a remaining amount, this will be refunded to your account within 3 weeks. You will receive an invoice in the event of damage or missing items. You can use this when dealing with your insurance.

A business booking at EuroParcs is possible through our StayXL/Business department. If you have made your business booking in the regular way and it is suspected that it is not used for recreational purposes only, we are entitled to cancel the booking with the associated cancellation costs. For the terms and conditions, we refer you to our general terms and conditions.

You can get information on prices directly from the parks by email or telephone. You can find the contact details on the respective park page, but we are also happy to list them here:

EuroParcs Arlberg E-Mail: reservation-pettneu@europarcs.at Telefon: +43 5448 222660

EuroParcs Hermagor · Nassfeld E-Mail: reservation-hermagor@europarcs.at Telefon: +43 4282 2051

EuroParcs Olympiaregion Seefeld E-Mail: reservation-leutasch@europarcs.at Telefon: +43 5214 65700

EuroParcs Pressegger See E-Mail: reservation-presseggersee@europarcs.at Telefon: +43 4282 2760

EuroParcs Rosental E-Mail: reservation-rosental@europarcs.at Telefon: +43 4228 377 33

EuroParcs Wörthersee E-Mail: reservation-woerthersee@europarcs.at Telefon: +43 4274 2898

It is possible to stay in a EuroParcs holiday home for a longer period. This can be done, for example, when you are moving or renovating, or because of other circumstances. You can request this from our StayXL department. For more information and to submit a request for a long stay, visit www.stayxl.nl.

You make your reservation according to the Recron conditions. These can be found at https://www.europarcsresorts.com/terms-and-conditions. Here you can find the rebooking conditions. We recommend that you take out your own cancellation insurance. For all information about Corona, visit www.europarcsresorts.com/corona.

If you have forgotten your password, you can request a new password on the My EuroParcs page by clicking on 'forgot your password?'. All you need to do is enter your email address and you will receive a new password within a few minutes.

At EuroParcs you can book during school holidays, weekends, midweeks and weeks. Below is shown which days are the arrival and departure days:

  • Weekend: Friday to Monday

  • Midweek: Monday to Friday

  • Week: Monday to Monday, Friday to Friday

During the holidays (Easter, Ascension, Pentecost, Christmas and New Year's Eve) different arrival and departure days apply.

Standard arrival and departure times apply to all EuroParcs holiday parks. For holiday homes and group holiday homes, you may enter the holiday home from 15.00 on the day of arrival. On the day of departure you must leave the holiday home before 10.00. You can book an early check-in (before 15.00.) and a late check-out (after 10.00). You can book the early check-in while making your reservation at a surcharge. Late check-out can only be booked on site at reception, upon availability.

It is only possible to create a My EuroParcs account when you have made a booking or reservation at EuroParcs. After you have booked, you will receive a booking confirmation in your mailbox. In this e-mail you can find a link to My EuroParcs, which you can use to create a password for you account.

You can easily book additional guests online via mijn.europarcs.nl.

In most cases it is possible to book a stay. This of course depends on availability and the period that you want to make a booking. You will find all available holiday homes on our website. You can also take a look at our webpage www.europarcsresorts.com/offers for our last minutes and offers.

The minimum age to make a booking at EuroParcs is 18 years old.

At EuroParcs it is possible to book several houses next to each other. You can indicate the house number of your preference when making your booking. This costs €35 per booking. You do this for both reservations. You can view the house numbers on the map.

If you are looking for one or more houses for a large group, EuroParcs offers various options! You can think of a company trip, staff party, family weekend, festival visit, study weekend or sailing camp. For more information, please visit https://www.stayxl.nl/.

You can easily manage and change your stay online yourself. You do this by logging in to mijn.europarcs.nl.

This depends on the provider of your cancellation insurance. Consult your insurance company for the conditions they apply for this. At the moment EuroParcs does not offer cancellation insurance with the bookings.

Don't panic, this means the park has yet to check the reservation. The validation of your booking is then done automatically. This will be automatically adjusted again.

If you have booked a holiday home at EuroParcs with another travel provider, cancel or change your booking with the relevant travel provider. This travel provider determines the conditions for changes to your booking.

This can have various causes. This usually occurs when a new customer card has been created while you already had an account. No problem! You can contact us and we will merge your duplicate account. We do need your reservation number and email address for this.

The Tiny Offices can be used by the guests of EuroParcs De Zanding and EuroParcs Spaarnwoude. For example, you can withdraw during the holiday to work undisturbed or you can go on holiday to gain new inspiration for a personal project. The Tiny Offices are available per half day and can be reserved in advance. Inquire about this at the reception or fill in the contact form by choosing holiday park EuroParcs De Zanding or Spaarnwoude and subject 'Tiny Office'.

Tiny Offices can also be used by guests and owners. Are you not staying at the park, but would you still like a Tiny Office? This is possible by filling in the contact form with holiday park EuroParcs De Zanding van Spaarnwoude and the subject 'Tiny Office'. They can be booked per part of the day for a fee.

Every EuroParcs holiday park and every accommodation has a Wi-Fi connection and can be used free of charge. Our parks are located in the middle of nature, so keep in mind that the speed and range may be less than you are used to at home. If you have problems logging in or have questions about the Wi-Fi connection, you can always contact the reception.

At many of our parks you can rent regular bicycles and children's bicycles. You can find out whether there is a bicycle rental service on the page of the park where you want to stay. You can also rent an e-chopper at many of our parks. For this you must be in possession of a valid driver's license.

This differs per holiday park. You can find this at the facilities on the webpage and on the map of the park where you are staying.

To make you feel as safe as possible during your stay, the park is supervised by the park management. In the event of an (emergency) situation, you can call the emergency number of the park. You will receive this number from the reception when you check in.

Op sommige parken zijn oplaadpunten beschikbaar, maar niet bij alle parken. Wanneer er een oplaadpunt voor een elektrische auto aanwezig is op het park, staat dat aangegeven op de website bij de parkfaciliteiten.

The facilities of our holiday parks differ per park. All facilities are listed on the webpage of each holiday park. From the homepage you can easily click on the park you want to know more about. If you have any questions about the facilities of one of the holiday parks, please call the reception of the relevant park. We are happy to help you!

This depends on the holiday park and the type of facility. Please contact the reception of the relevant holiday park to receive information about this. They are aware of the conditions of the holiday park.

When you add a pet to your travel group when making your booking, you will automatically only see the accommodations in which pets are allowed. This ensures that you can take your pet(s) with you to the park.

Smoking is not allowed in all accommodations. Smoking is only allowed outside the accommodation, for example on the terrace or in the garden of the holiday home. If there is no ashtray in the accommodation, you can get one at the reception.

Most accommodations have their own wifi router on which you can find the password on. If this is not the case, we offer a public wifi connection, that you do not need a password for. You can ask for more information at the reception.

We have accommodations for disabled people and these are available on request. At a number of holiday parks, some accommodations are partially modified to fit the needs of disabled people. These accommodations have been made wheelchair accessible and have wide doors and a low entrance to the shower. Some accommodations also have a shower seat and rails near the toilet. There are two high-low beds on the ground floor. There is no stair lift available. Therefore, the first floor can only be reached by stairs.

At the Brunssummerheide holiday park, EuroParcs offers an accommodation for disabled people which is suitable for 10 people. This accommodation has a modified bathroom on the ground with, among other things, a shower stretcher and 2 more bathrooms on the first floor. Guide dogs are allowed in this property.

Our cleaning team cleans with care and attention. If the hygiene of your holiday home does not meet your expectations, we ask you to report this to the reception. We kindly ask you to do this no later than 1 day after arrival, so that we can can solve the problem for you as quickly as possible and you have the best possible stay in the following days.

The presence of an inventory list in the holiday home differs per park. There are parks that have this, but not all parks. When the inventory list is available, you can easily find it in the house.

This differs per type of holiday home and is indicated in the characteristics of the holiday home on the website. If the freezer is present, it will be indicated in the characteristics of the holiday home. If a freezer is preferred, it is possible to book it with preference (€ 35,-) when making your booking.

The presence of an oven differs per type of holiday home. If an oven is present, this is indicated in the characteristics of the holiday home. If an oven is preferred, it is possible to book it with preference (€ 35,-) when making your booking.

There is room for at least one car for the smaller housing types and for two cars for the larger housing types. This differs per park and per type of holiday home. The number of parking spaces is also indicated in the characteristics of the holiday home type on the website. EuroParcs De Koog is a car-free park, you can park here at the entrance of the park. EuroParcs Kaatsheuvel is car-free, here you park in central parking places.

The type of coffee machine differs per type of holiday home. The characteristics of the houses are indicated on our website per housing type.

The presence of a separate toilet differs per type of holiday home. The characteristics of the houses are indicated on our website per housing type.

In general, the length of the beds in our holiday homes are 2m. This is the standard. If this is smaller, this is specifically indicated at the holiday park and the type of housing. An example of this is EuroParcs De Biesbosch: here some house numbers have beds with a length of 1.80 m.

We cannot answer this question on this page. The sofas and actually the entire interiors differ per home, even within a type. Because every home is privately owned and the owner can choose from various furniture packages, it is impossible to say in advance.

We cannot answer this question on the website, because your home number will be assigned upon arrival. If you want to guarantee a specific house number, you can book a preferred house number (€ 35,-) when making the booking.

We cannot answer this question on the website, because your house number and color of the house type willvbe assigned upon arrival. This is not yet known before you arrive. If you want to guarantee a specific house number, you can book a preferred house number (€ 35,-)  while making the booking.

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