Information concerning the coronavirus COVID-19

Corona virus health situation - latest update: 9 June 2020

All our holiday parks are open again. The communal sanitary blocks on our campsites are also open again.

Currently applies;

  • All events scheduled until 1 July will be cancelled. 
  • Many facilities are open and have adapted working methods and/or opening hours.
  • At EuroParcs Resort De Kempen only the restaurant is open and other facilities are closed.
  • EuroParcs takes appropriate measures to ensure that guests keep a distance of 1.5 metres from each other.  

Frequently asked questions

Are the facilities at the holiday parks open?
The facilities at the holiday parks are usually open. Some facilities have adapted working methods and/or opening hours.

I have a booking. Can I rebook it or exchange it for a corona voucher?
Holidays at one of our holiday parks are currently possible. If you wish to cancel your booking, the Recron terms and conditions apply. These can be found here.

It is not possible to exchange your holiday for a corona voucher. We do not issue corona vouchers now that holidays at our parks are possible.

I have a booking with a larger group. Can I stay with you?
It is possible to stay with several families in a large accommodation. There must then be sanitary facilities per househide. Because our larger holiday homes have several bathrooms, you are therefore very welcome. 

Which corona measures does EuroParcs take?

  • We do everything we can to keep our guests 1.5 meters away. 
  • In our catering establishments there is a maximum of 30 visitors. This measure only applies indoors. 
  • Our indoor pools are open. We do, however, work with a maximum number of visitors. In order to regulate this, prior registration is required.
  • Our indoor playgrounds are open. We do work with a maximum number of visitors. In order to regulate this, registration in advance is required.

Is there entertainment available at the holiday parks?
There is entertainment on almost all holiday parks. These follow the normal animation program and are subject to the 1.5 meter measure.

We can imagine that you have questions about your upcoming reservation. Our team of staff is ready to help you. We are very busy, but we will do our best to answer your questions as soon as possible. You can ask your question to kcc@europarcs.nl on +31 (0)88 070 8090.

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