Privacy statement and cookie policy

Privacy Statement

Data Protection Act
All data will be included in a file where personal information is handled carefully and secured. This file is registered with the Data Protection Authority in The Hague. EuroParcs will always comply with the Data Protection Act.

Recording and processing of data
In the interest of providing services, EuroParcs stores data for the implementation of an agreement such as our guest administration and / or the provision of other services, such as information management application, or records concerning, for example, contests.

This data can also be used for targeted information and offers about our and related products and services and survey your opinion on these, either by us or by third parties. This information, and (discount) offers are adjusted as much as possible to your interests, to achieve this we may combine your data with data held by other companies. To the extent legally required EuroParcs will ask for your permission, before providing your information to third parties.

If you do not wish to receive interesting information or offers from us, you can let us know by e-mail. You can use the following email address: info@europarcs.nl.

Changing or deleting data
At your request, we will supplement, enhance, protect or remove your data, in case of factually incorrect data, for example. This may mean that you can no longer use (part of) our services.

You also have the right to ask us to inform you when personal data relating to you is processed.

Security information
We use extensive security procedures for the security of the information processed by us, i.a. to prevent unauthorized access to this data.

Cookie Policy

EuroParcs aims to make your experience as enjoyable as possible, both at our parks and on our website. Cookies help to realise such an experience of the website.

Cookies are data sent from a website and stored in the memory of your browser. Placing these cookies allows EuroParcs to serve you better, now and in the future. These cookies are used to track actions of users on our website www.europarcs.nl in order to collect user information for 3 purposes:

1. The functioning of the website,
2. To optimise the website in terms of user-friendliness,
3. To identify interests and analyse behaviour in order to offer relevant ads.

Functional cookies
Functional cookies are used to increase user convenience so that, for example, you do not need to constantly make the same selection or log in if you have already done so. Cookies are placed when booking a stay. The booking process consists of several steps and to remember the entered data, EuroParcs uses cookies to realise the progress of the booking process. For example, when you visit another internal page or refresh the site. The functional cookies are necessary for the functioning of the website.

Analytics cookies
EuroParcs uses Google Analytics cookies to collect and monitor valuable data about how our website is used. For example: to identify problems and to find out what needs to be improved on the site and what content is useful. The information we collect through our website is used to optimise the website in terms of user-friendliness.

The Google Analytics cookies are set in accordance with the guidelines of the Data Protection Authority. EuroParcs has concluded a data processor agreement with Google. The last part of the IP address is masked so that we cannot see the actual IP address. We have also switched off 'data sharing', which means that data regarding demographics and interests are not included in our Analytics. Nor does EuroParcs use other Google services in combination with the Google Analytics cookies.

Marketing cookies
Marketing cookies are used to track visitors of different websites and thus profile user behaviour, enabling EuroParcs to display relevant advertisements to the user.

Remarketing tags are used to identify a visitor's surfing behaviour. We use the data we collect to show relevant advertisements and to ensure that advertisements are no longer shown if you have already used them or if you have seen them several times. Without these cookies, you are more likely to see irrelevant ads from us. Even without cookies, you may see advertisements from EuroParcs.

To purely monitor the effect of remarketing campaigns we use the conversion pixels of Google Ads. This allows EuroParcs to monitor the campaigns and measure the revenue from the conversions.

More information about Google, ad cookies and how to manage them: Google Privacy and advertising terms and conditions.

Amendments
EuroParcs reserves the right to make amendments to the privacy statement. Please check the privacy statement regularly for any updates.

'EuroParcs' shall be understood to mean: Resort Limburg B.V., Resort De Achterhoek B.V., Resort De Rijp B.V., Resort Veluwemeer B.V., Resort Reestervallei B.V., Resort Poort van Amsterdam B.V., Resort Brunssummerheide B.V., Resort De Biesbosch B.V., Resort Poort van Zeeland B.V., Resort Zuiderzee B.V., Resort De Wije Werelt B.V., Resort De Kempen B.V.B.A., Resort Markermeer B.V., Resort Kaatsheuvel B.V., Camping en Jachthaven Poort van Amsterdam, Resort De Kraaijenbergse Plassen B.V., EuroParcs B.V. and its affiliated companies.

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